By W. Henry Yaeger

As people age, they naturally need more and more help taking care of themselves, and having someone standing by in case of emergency can be the difference between life and death.

Families may be challenged to adequately care for their loved ones at home, however, so they often support their decision to move to a life plan community. They even may take an active role in the selection and financial decision-making process.

In making this transition to a senior community, older adults want to retain as much autonomy as possible, whereas their adult children want the peace of mind that comes from knowing their parents are safe and doing well. Family caregivers believe, often incorrectly, that life plan communities (also known as continuing care retirement communities) are keeping an eye on their parents and will contact them with updates. And although senior communities typically have at least one social worker or similar role to provide support when needed, their staffing model is not designed for ongoing daily monitoring and communication.

The research data reveals that less than half of family caregivers are satisfied with the amount and timeliness of the information they receive from life plan communities.

Learn more about Constance ‘s comprehensive consumer research study that asked families to identify shortcomings of eldercare resources and how Constance can help seniors live better independently in their homes.